COVID-19 Update: Ontario waterparks are working together with the Ministries involved to ensure a safe and enjoyable 2021 season for all. Thank you for your loyalty and continuous support. We are very anxious and excited to welcome you all this summer!
BOUTIQUE ATTENDANT
Providing customer service and assistance in our retail store. Previous experience in a retail environment would be an asset. A solid understanding of excellence in customer service. Bilingual French and English is required for this job. Verify opening float. Stock shelves and familiarize with all the products in the Boutique so you can assist clients. Reorganize product displays for better merchandising.
Key Master:
Responsible for maintaining lockers throughout the day and assisting customers when needed.
CALL CENTRE AGENT
Responding to incoming calls regarding our park, the rules for each of the attractions, sales, promotions, discounts. Assisting customer with their online reservations and purchases. Computer proficiency using Windows and the Office Suite of applications is needed. Bilingual French and English is required for this job.
INFORMATION BOOTH AGENT
Information Kiosk staff work at both gate entrances to the park. They provide information to our guests on all the attractions, our safety rules and policies, current promotions and lost items and more. Past experience in customer-facing positions including cash or communications is an asset. Computer proficiency using Windows and the Office Suite of applications is needed. Bilingual French and English is required for this job. Provide daily reporting
PARKING ATTENDANT
Work in the parking booths at the entrance to the parking lot. Must be able to count back change manually. Bilingual French and English is required for this job. Verify opening float. Process sales for clients.
TICKET BOOTH ATTENDANT
Work in the ticket office at the front of the park selling admission tickets to clients as they arrive at the park. A solid understanding of excellence in customer service. Bilingual French and English is required for this job. Verify opening float. Process sales for clients throughout the shift. Advise guests of discounts & promotions.
GATES ATTENDANT
Work at the front entrances of the park admitting clients. Bilingual French and English is required for this job.Greet our guests. Educate guests on the policies for entry. Inspect contents of bags and coolers coming into the park. Scan guest tickets for admission to the park.
